Delivery Rates & Times

Mydummychain.com will process your order as soon as possible and we will ensure that the product will be delivered between 9am - 5pm, Monday to Friday (excluding public holidays) within New Zealand.

All our products are dispatched via Track and Trace and will be delivered within 3-5 working days (the charges for sending by Track and Trace depends on the size and weight of the product)

Some helpful general information:

Delivery costs for your personalised Dummy Chain or Rattles:

  • Tracked Delivery within New Zealand NZD 4.50
  • Tracked Delivery within New Zealand - Rural Area - NZD 7.30 
  • Standard Mail to Australia (3-10 working days) - NZD 8.50

Delivery Costs for Pram Toys and Mobiles (excludes Swinging Figures):

  • Tracked Delivery within New Zealand NZD 6.50
  • Tracked Delivery within New Zealand - Rural Area - NZD 9.50

Delivery Costs for Rainbow Ball:

  • Tracked Delivery within New Zealand NZD 5.50
  • Tracked Delivery within New Zealand - Rural Area - NZD 8.30

Delivery Costs for Swinging Figure Dragon:

  • Tracked Delivery within Auckland NZD 6.00
  • Tracked Delivery within North Island NZD 9.00
  • Tracked Delivery within South Island NZD 10.50
  • Rural Delivery Surcharge NZD 3.00

Delivery Costs for Swinging Figure Stork:

  • Tracked Delivery within Auckland NZD 6.00
  • Tracked Delivery within North Island NZD 9.00
  • Tracked Delivery within South Island NZD 14.00
  • Rural Delivery Surcharge NZD 3.00

Delivery time is an estimate only and depends on:

  1. Clearance of your payment to us from your Bank.
  2. Whether there is a shortage of parts for the item you have ordered. If so, we will contact you immediately via Email.
  3. If we need some more information about your specific order (For example: We might have to contact you if Baby's name is too long and we have to alter the Dummy Chain accordingly - A Dummy Chain cannot be longer than 22 cm!) 

We want to ensure that our customers are happy. Do not hesitate in contacting us: Click here

If you need some further information about: How do I place an order? please Click here