FAQ

There is a permanent ban on certain baby dummy chains with decorations including crystals and beads and other similar ornaments in Australia... Does that mean the product is not safe?

The scope of the Australian ban has been narrowed such that the permanent ban only applies to dummy chains to which there are crystals, beads or other similar ornaments attached and which do not comply with nominated requirements of European Standard EN 12586:2007 + A1:2011 Child use and care articles – Soother holder – Safety requirements and test methods. The requirements specified relate to length, impact resistance, durability of the garment fastener and tensile strength. For further information: https://www.comlaw.gov.au/Details/F2011L01877/Explanatory%20Statement/Text

To be very clear: All beads, clips, strings etc. used in our dummy chains are certified and assembled according to EN 12586. This Standard specifies Safety requirements for soother holders relating to material, construction, performance and includes mechanical and chemical test methods. With a permanent ban on certain ribbons, strings, beads, similar ornaments etc. in 2011 the Australian Competition and Consumer Commission also refers to the European Standard EN 12586. Fur further information please click here: Safety

Can I ask you to change the dummy chain design for me, as I would like to have it differently?

Absolutely, just contact us. We will be happy to help you